- How to Order ?
You can order directly from our home page or browse our Products
- Is there is minimum inquiry ?
Yes. we have minimum order to balance the shipping cost.
and its depending to product that your order. minimum inquiry will show at the cart page.
- Can I mix my order ?
Yes you can. For mix order, you can put an order manually or fill our order form.
We’ll send you an Invoices for price detail and payment instructions.
- Do i need to create document ?
Yes. you need to create an import permit or import declare.
- Where i can create my import permit ?
You can create the papers at department of agriculture or quarantine.
- How long to create import permit ?
Normally is only few minutes.
- Do you Ship to Worldwide ?
Yes We ship to all around the world.
- What is shipping courier we can use ?
Air line cargo with port to port service
- How long the transport time to ship the birds ?
The transport time is less then 12 hours, depending to destination country.
- Is the birds go to quarantine ?
Yes. all animal and plant will go to quarantine to inspect and declare by customs.
- How long it will be in quarantine?
Its depending to your country regulation.
Some countries does not quarantine and some countries must be 7 days or more.
- Is the hatching eggs will be quarantine ?
No, The customs will inspect and cleared for goods and documents only.
- Do you guarantee the hatching eggs will hatch ?
No. and no one’s can guarantee the eggs will hatch.
- Do the birds guaranteed will alive in transport ?
We have DOA Guarantee for live birds arriving dead with money back guarantee.
- Do i have to pick up at the airport ?
Yes. you have to pick up your order at the airport.
- Can you ship to my door ?
No. except you use forwarder or transporter service and you will be charge extra cost.
- What is Transporter ?
Transporter is shipping courier service with full experience in export and import.
- Can I choose transporter / forwarder from my country ?
Yes you can. you can found a lot of forwarder at your country.
you can also use the transporter / forwarder from third Country.
- What is good Transporter or Forwarder for shipping live birds ?
Pet or animal Transporter.
There is International Pet and Animal Transporter Association (IPATA)
You can choose one of IPATA members or another outside IPATA.
- Is there other way beside transporter or forwarder ?
Yes. you can also use Import agent or Customs Broker.
- What is payment method accepted ?
Telegraphy Transfer (T/T)
Letter of Credit (L/C)
Still have questions ?,..
Please feel free to Contact US with any question you may have,..
or see also Shipping Information